Dear Steve,

 

Enclosed is our final payment for the bathroom renovation work at our home.

 

I would like to commend the outstanding workmanship of Bob, who worked very hard and with outstanding diligence, craftsmanship, and integrity.  Likewise, George represented your firm very well in developing this job and assuring all the specs were met.

 

I formerly directed Virginia's department of housing and community development, which oversees the Commonwealth building codes. It is always a pleasure to meet and do business with a firm with such great integrity and professionalism as yours.

 

Thank you very much, and please pass along our sincere appreciation to Bob and George.

 

Sincerely,

 

David Caprara